These are the most common words used in Airbnb/short-term rentals.
Rental: Something that is rented, such as a house or apartment.
Short-term rentals: refer to properties or spaces that are rented out for a temporary period, usually for a few days to a few weeks. It's a way for people to stay in a place temporarily, like a temporary home away from home.
Airbnb: a website and app where people can rent out their homes or rooms to travelers for short-term stays. It's like an online marketplace for finding unique places to stay around the world.
Rental Property: A place that someone owns and rents out to others. It can be a house, apartment, or commercial space that people pay to live or work in.
Check-in and Check-out: Check-in refers to the time when you arrive at the rental property, and check-out refers to the time when you leave. It's important to know the check-in and check-out times so that you can plan your trip accordingly and avoid any confusion with your host.
Host: The host is the person who owns or manages the rental property. They are responsible for providing you with the keys, showing you around the property, and answering any questions you may have during your stay.
Guest: A guest is the person who is staying at the rental property. If you are booking a rental property for someone else, they will be the guest.
Amenities: Amenities refer to the features and facilities that are available in the rental property. This can include things like Wi-Fi, air conditioning, a fully equipped kitchen, a swimming pool, or a gym.
Appliance: A machine or device that performs a specific task. Examples of appliances include refrigerators, stoves, washing machines, dishwashers, and microwaves.
Reservation: A reservation is the process of booking a rental property for a specific period of time. This is usually done online through the Airbnb website or app.
Cancellation Policy: The cancellation policy outlines the rules and fees associated with canceling a reservation. It's important to understand the cancellation policy before making a reservation, as it can affect your ability to get a refund if you need to cancel your trip.
House Rules: House rules are the guidelines that you need to follow while staying at the rental property. This can include things like no smoking, no pets, or no parties. It's important to read and understand the house rules before booking a rental property to avoid any issues during your stay.
Security Deposit: A security deposit is a fee that is paid upfront to cover any damages or losses that may occur during your stay. The security deposit is usually refunded at the end of your stay if there are no damages or losses.
Cleaning Fee: The cleaning fee is a one-time fee that is charged to cover the cost of cleaning the rental property after your stay. This fee is usually included in the total cost of your reservation.
Key Exchange: The key exchange is the process of receiving the keys to the rental property from the host. This can be done in person or through a lockbox or keyless entry system.
Welcome Book: A helpful guide for guests staying in a vacation rental. It includes important information about the place, local area, and rules. Its purpose is to enhance the guest experience and provide useful details for a pleasant stay. It covers things like check-in/out procedures, contact info, appliance instructions, nearby recommendations, and any specific guidelines. Click here to see an example of a welcome book.
Communication is key when you're staying in an Airbnb or any short-term rental. Here's a list of common phrases that could prove incredibly useful for interacting with your host.
As a guest in a short-term rental, it is important that you know how to communicate your needs and make requests appropriately. This not only ensures your comfort during the stay but also maintains a positive relationship with your host.
In addition to polite phrases, you need to express your specific needs in clear, concise terms. Here are some possible scenarios:
It's not uncommon to need a little flexibility when it comes to checking in or out. Here's how you can negotiate:
Keep these phrases and requests in mind as you navigate your short-term rental experience. Remember, clear and polite communication is the key to a successful stay.
Leaving a review is not just about rating your stay. It's also about offering useful feedback for both the host and future guests. Here are some common English phrases that will come in handy when you're leaving a review.
It's not always rainbows and butterflies, though. If you have some constructive feedback to share, here's how to do it tactfully:
These phrases express dissatisfaction without being overly negative or rude, which is the key to a constructive review.
These are some general phrases that could fit well in any review: